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Terms and Conditions

Website owner, the offering, and binding of Terms


This website is owned and operated by Real Deal Farmacy LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors online product browsing and online ordering for pickup in-store ("order ahead"), and online scheduling of medical cannabis consultations for new and returning patients. Users can also track their rewards points in our loyalty program ("Sustainable Stash"). By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

Who can use the website; requirements to create an account


In order to use our website and/or receive our services, you must be at least 18 years of age for medical patients, or at least 21 years of age for recreational users, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

Key commercial Terms offered to customers


When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
 

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
 

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

 

Return and refund policy

 

None of our products are eligible for return. However, for any product with a defect or issue, simply report the problem along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we may offer a refund or replacement based upon the original payment method at our sole discretion. Circumstances are judged on a case-by-case basis.

 

Retention of right to change offering

 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

Warranties & responsibility for services and products

 

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

 

Ownership of intellectual property, copyrights and logos

 

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Real Deal Farmacy LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

 

Right to suspend or cancel user account

 

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.

 

Indemnification

 

You agree to indemnify and hold Real Deal Farmacy LLC harmless from any demands, loss, liability, claims or expenses (including attorneys' fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

Limitation of liability

 

To the maximum extent permitted by applicable law, in no event shall Real Deal Farmacy LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
 

To the maximum extent permitted by applicable law, Real Deal Farmacy LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

 

Right to change and modify Terms

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

Promotional emails and content

 

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

 

Federal Legal Status Warning

 

Cannabis remains a Schedule I drug. The cultivation, processing, sale, and possession of cannabis and products containing cannabis, the manufacture, sale, and possession of cannabis paraphernalia, and advertising the sale of cannabis, cannabis products and cannabis paraphernalia are illegal under the federal laws of the United States and certain state laws.

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Health and Safety Warnings

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  • Warning: Cannabis use during pregnancy and breastfeeding may be harmful.

  • Warning: Do not drive or operate heavy machinery while under the influence of cannabis.

  • Keep all cannabis products away from children.

  • Our products have not been analyzed or approved by the FDA.

  • The effects of edible cannabis products may be delayed by up to two hours.

  • Cannabis consumption is restricted to private locations only in accordance with Minnesota state law.

 

Medical Disclaimers

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  • Products are only available to qualifying patients where allowed under state law.

  • Special privacy provisions apply to medical cannabis users in accordance with state regulations.

  • Products sold by Real Deal Farmacy LLC have not been analyzed or approved by the FDA.

  • Products are not intended to diagnose, treat, cure, or prevent any disease.

 

Cross-State Transport Prohibitions

 

Products sold by Real Deal Farmacy LLC are not intended for resale or interstate transport. Transportation of cannabis products across state lines is prohibited by federal law.

 

Special Account Requirements

 

Loyalty Program (Sustainable Stash™)
 

  • Age verification requirements (21+ for adult-use customers, 18+ for qualifying medical patients)

  • ID matching requirements for program participation

  • Account holders must present valid government-issued identification that matches account information when picking up orders or making purchases

 

Preference of law and dispute resolution

 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Minnesota, USA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Walker, Cass County, Minnesota, USA. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

 

Contact Information

 

For customer support or any questions regarding these Terms, please contact us at:

© 2025 Real Deal Farmacy, LLC | All Rights Reserved

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