Accessibility Statement

Measures to Support Accessibility

 

Real Deal Farmacy LLC (DBA Real Deal Med + Rec) takes the following measures to ensure accessibility:
 

• Include accessibility throughout our internal policies.

• Appoint an accessibility officer and/or ombudsperson.

• Provide continual accessibility training for our staff.

• Include people with disabilities in our design personas.

 

Conformance Status

 

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Real Deal Med + Rec is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

Feedback and Complaints

 

We welcome your feedback on the accessibility of our digital services. Please let us know if you encounter accessibility barriers on our website:
 

• Phone: (218) 308-3801

• E-mail: yourbuds@realdeal.farm

• Visitor Address: TBD

• Postal Address: TBD
   

We try to respond to feedback within within 3 business days.

 

Technical Specifications

Accessibility of Real Deal Med + Rec relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
 

• HTML

• CSS

• JavaScript
   

These technologies are relied upon for conformance with the accessibility standards used.

 

Limitations and Alternatives

 

Despite our best efforts to ensure accessibility of Real Deal Med + Rec, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Real Deal Med + Rec:
 

1. Third-party content including plugins, iframes, and other hosted or embedded content: We cannot guarantee that all third-party content integrated into our website is fully accessible. because These components are developed by external providers, and we have limited control over their accessibility features and compliance with WCAG 2.1 standards. We are committed to selecting third-party solutions that prioritize accessibility whenever possible and working with vendors to improve accessibility of their products. If you encounter accessibility barriers with any third-party content on our site, please contact us using our feedback form. We'll work to provide alternative accessible solutions or assist you in accessing the information you need.
    

2. Content visibility at 200% magnification: While we've designed our site to be readable at various zoom levels, we cannot guarantee that all content remains fully visible and functional when magnified to 200%. because Complex layouts and certain interactive elements may not respond optimally to high magnification levels. We've implemented measures to reduce the need for significant magnification by using larger text sizes throughout the site (primarily 18px with limited instances of 16px or smaller text). We continually review our design to improve responsiveness at various zoom levels. If you encounter specific areas that are difficult to access when magnified, please contact us with details. We can provide alternative formats or personalized assistance for accessing problematic content.
    

3. Testing with assistive technologies and diverse user environments: Our site has not been comprehensively tested with all assistive technologies or in every possible user environment. because The range of assistive technologies, browser combinations, and device configurations is extensive, making exhaustive testing challenging for our resources. We are working to expand our testing protocols and welcome user feedback to identify accessibility barriers we may have missed. This feedback helps us prioritize improvements. We encourage users who encounter accessibility barriers to contact us with specific details about the issue, including the assistive technology used, browser, device, and actions taken. Your feedback is invaluable in helping us improve accessibility for all users.

 

Formal Complaints

 

We aim to respond to accessibility feedback within 3 business days and to propose a solution within 10 business days. Please contact the Minnesota Department of Human Rights and/or the U.S. Department of Justice's ADA Information Line should you be dissatisfied with our response.

 

Effective Date

 

April 2025.